Boiler Buddy place picture
4.9
Based on 161 reviews
richard harold profile picture
richard harold
1 year ago
Been using Russell for years and he provides a good honest service. Worried our boiler was
Gonna cost us an arm and a leg, was glad to know it was just air. All done within an hour!
Robert Olley profile picture
Robert Olley
1 year ago
Would highly recommend Boiler Buddy. Russell came out in good time, was friendly and knowledgable on the phone with a proactive attitude to helping fix the problem. Will be using him again for sure!
Response from the owner
3 years ago
Thanks for the good review really appreciated
Susan Hall profile picture
Susan Hall
1 year ago
I had Russell round to do a bit of plumbing in a very small awkward place, this is the first time that I had used Boiler Buddy and I am really pleased with the work that he did. He works quickly with minimal fuss, listens and takes on board what you are asking for even when you don’t explain it very well.
Everywhere was left clean and tidy and he even helped me with a hot water issue that I didn’t know could be solved all without being asked.
Brilliant service thanks
Response from the owner
1 year ago
Thanks for the review really appreciated!
Eugene Franco profile picture
Eugene Franco
1 year ago
Boiler Buddy have repaired a plumbing problem we had today. The service was excellent, the price more than reasonable and carried out by a professional plumber.
We have used them previously for a new boiler, the same applied then. Thankyou Russell.
Response from the owner
1 year ago
Thanks for review really helps
Beverley David profile picture
Beverley David
1 year ago
Russell is always so helpful and never does anything without showing me the worn out part. Would always recommend him. Never tries to get you to renew things when they are still OK. Reasonably priced as well.
Brad Carter profile picture
Brad Carter
1 year ago
Amazing service and fixed the issue and did a amazing job of checking everything, couldn't recommend enough
Response from the owner
1 year ago
Thanks for the review much appreciated
Tom Dymond profile picture
Tom Dymond
1 year ago
Russel was very helpful, very neat and tidy and very efficient. He told us exactly what needed doing and explained a lot to us which we had been questioning for a while.
Kate Fagan profile picture
Kate Fagan
1 year ago
Russell was so helpful when our boiler broke due to the fan - he came out within 2 hours and it was fixed. We will definitely be loyal customers of Boiler Buddy & will use them religiously for our yearly service going forward. Thanks for all your help Russell, we seriously appreciate it.
You will be missing out on great customer service if you do not use Boiler Buddy!!
Having used Boiler Buddy's plumbing services before when we were living in Long Melford and knowing they could be trusted to do a good job that was fairly priced, we were to keen to use them again.

Russell fitted us an outdoor tap, and also took a look at our leaky shower. He did a fab job, communicated well throughout and turned up when he said he would. We'd happily use boiler buddy's plumbing services again.

Thanks Russel for coming out to us in Norton and for all your hard work 🙂
dom rumsey profile picture
dom rumsey
1 year ago
Russ was quick, the service was good and the price was very reasonable. Can't ask for more than that.
Posted on Google Google
Kathryn Buchanan profile picture
Kathryn Buchanan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Having used Boiler Buddy's plumbing services before when we were living in Long Melford and knowing they could be trusted to do a good job that was fairly priced, we were to keen to use them again. Russell fitted us an outdoor tap, and also took a look at our leaky shower. He did a fab job, communicated well throughout and turned up when he said he would. We'd happily use boiler buddy's plumbing services again. Thanks Russel for coming out to us in Norton and for all your hard work :)
Posted on Google Google
dom rumsey profile picture
dom rumsey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Russ was quick, the service was good and the price was very reasonable. Can't ask for more than that.
Posted on Google Google
Sophie Groves profile picture
Sophie Groves
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5 star service as always. Had a broken tap- urgently call done and Russ kindly came on the day! Also straight away hooked in our boiler service for a few days later without any fuss. Lovely and straight forward. Will always use Boiler Buddy
Posted on Google Google
Lisa Cooksey profile picture
Lisa Cooksey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called Russell with a boiler issue and was sorted the next day. Great professional, honest and friendly service. Would definitely recommend.
Posted on Google Google
Nicky Joyce profile picture
Nicky Joyce
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service again from Russell at Boiler Buddy today. Messaged him first thing this morning about our blocked shower drain and he fitted us in before his first call. The drain is running well now. Communication is always excellent from Russell which I really appreciate. Highly recommend.
Posted on Google Google
Gill Stewart profile picture
Gill Stewart
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Russ serviced my boiler (which he installed 10yrs ago & is still working efficiently) and changed my thermostat to Hive. He was quick, efficient & left everything clean & tidy. I always use Boiler Buddy Halstead & would have no hesitation in recommending them again.
Posted on Google Google
Paul Collier profile picture
Paul Collier
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Prompt and efficient work. Did exactly what we asked them to do. very Reliable. Will definitely be using them again.
Posted on Google Google
Jane Raymond profile picture
Jane Raymond
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I messaged Russell and he came out within a couple of hours and fixed my boiler. Reasonable prices and he was a really lovely man as well.
Posted on Google Google
Nigel Chambers profile picture
Nigel Chambers
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been using Boiler Buddy for a good few years now. Absolutely brilliant service. It's hard to find tradesman you can trust. Recommend them to anyone.
Posted on Google Google
Francesca Meleschko profile picture
Francesca Meleschko
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service all round and really happy with the work done, would definitely recommend! :)