4.9
Based on 161 reviews
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richard harold
08:02 12 Sep 25
Been using Russell for years and he provides a good honest service. Worried our boiler was
Gonna cost us an arm and a leg, was glad to know it was just air. All done within an hour!
Robert Olley
23:03 08 Sep 25
Would highly recommend Boiler Buddy. Russell came out in good time, was friendly and knowledgable on the phone with a proactive attitude to helping fix the problem. Will be using him again for sure!
Response from the owner 11:08 25 Jan 24
Thanks for the good review really appreciated
Susan Hall
20:29 14 Jun 25
I had Russell round to do a bit of plumbing in a very small awkward place, this is the first time that I had used Boiler Buddy and I am really pleased with the work that he did. He works quickly with minimal fuss, listens and takes on board what you are asking for even when you don’t explain it very well.
Everywhere was left clean and tidy and he even helped me with a hot water issue that I didn’t know could be solved all without being asked.
Brilliant service thanks
Response from the owner 12:45 15 Jun 25
Thanks for the review really appreciated!
Eugene Franco
18:40 13 Jun 25
Boiler Buddy have repaired a plumbing problem we had today. The service was excellent, the price more than reasonable and carried out by a professional plumber.
We have used them previously for a new boiler, the same applied then. Thankyou Russell.
Response from the owner 19:01 13 Jun 25
Thanks for review really helps
Beverley David
18:00 05 Jun 25
Russell is always so helpful and never does anything without showing me the worn out part. Would always recommend him. Never tries to get you to renew things when they are still OK. Reasonably priced as well.
Brad Carter
18:30 04 Jun 25
Amazing service and fixed the issue and did a amazing job of checking everything, couldn't recommend enough
Response from the owner 17:06 05 Jun 25
Thanks for the review much appreciated
Tom Dymond
17:45 03 Jun 25
Russel was very helpful, very neat and tidy and very efficient. He told us exactly what needed doing and explained a lot to us which we had been questioning for a while.
Kate Fagan
17:13 02 Jun 25
Russell was so helpful when our boiler broke due to the fan - he came out within 2 hours and it was fixed. We will definitely be loyal customers of Boiler Buddy & will use them religiously for our yearly service going forward. Thanks for all your help Russell, we seriously appreciate it.
You will be missing out on great customer service if you do not use Boiler Buddy!!
Kathryn Buchanan
14:24 29 May 25
Having used Boiler Buddy's plumbing services before when we were living in Long Melford and knowing they could be trusted to do a good job that was fairly priced, we were to keen to use them again.

Russell fitted us an outdoor tap, and also took a look at our leaky shower. He did a fab job, communicated well throughout and turned up when he said he would. We'd happily use boiler buddy's plumbing services again.

Thanks Russel for coming out to us in Norton and for all your hard work 🙂
dom rumsey
10:08 15 May 25
Russ was quick, the service was good and the price was very reasonable. Can't ask for more than that.